Contact Google Workspace Customer Service
Google Workspace Phone Numbers and Emails
Toll-Free Number:
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(855) 720-6978
Customer Service:
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(877) 355-5787
Headquarters:
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(650) 253-0000Googleplex
Google Workspace Emails:
Google Workspace Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Google Workspace Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Google Workspace is 8557206978. 70% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 20% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Google Workspace may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Google Workspace Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Google Workspace is 8557206978. 70% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 20% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Google Workspace may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
People call Google Workspace mainly because of account, product/ service, payments and charges.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Google Workspace is press@google.com. 88% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Google Workspace?
Most Popular Number:
| Total calls: 3 850 | Issues resolved: 75 | Last call: Jan 17, 2026 |
Contact Information
Google Workspace Website:
Google Workspace Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 8:00pm (EST)
Google Workspace Customer Service Reviews
The experience was one that was very professional and expedient.
Access to my operations director was accomplish with ease and on point.
The person that we hired to set up our workplace account is no longer available for contact or assistance. I assume that he is our administrator as I cannot log into my workplace administrator account console to make needed adjustments.
Some of my clients are not receiving emails, which is costing my business money. I have spent hours trying to determine who is the administrator and I cannot find any help through their website, and there is absolutely no way to contact a person for assistance unless you want to purchase a new account from them.
How Good is Google Workspace's Customer Service?
Summary of Google Workspace Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Google Workspace?
Account Question:
- “Wrong account for workspace”
- “I need to delete an account”
- “Locked out of workspace account”
Product/ Service Question:
- “I can not get my secondary domain to synch with my current workspace environment. I believe I may have e done something incorrect in the beginning when trying to transfer the domain from square space to workspace.”
- “My domain doesn’t work”
- “Can’t connect to my DNS on go daddy”
Payments and Charges Question:
- “Charge”
- “Selected wrong billing plan and no way to go back to select $7 plan”
- “Billing”
Request for Information Question:
- “Verification”
- “Question about charges to my credit card and don’t know what the charge is for”
- “I want to know the charges of Google workspace”
Activation/ Cancellation Question:
- “Cancel service”
- “I want to cancel my monthly plan”
- “I did not subscribe to Google workspace but I was charged”
Refund Question:
- “Refund”
- “I want a refund and cancelation”
- “Want a refund”
Return/ Replace Question:
- “I can't change my legal name”
- “I want to change email name”
- “To change email”
Website/ Application Question:
- “I am the CEO of a newco. One of my partners (now an ex partner) was the one who set up our email and ultimately website. He is stating that the website and email were just shut down due to a late bill payment. I need to speak with someone asap”
- “My phone doesn,t get websites only hyperlinks”
- “Site confusion and billing”
Staff Question:
- “Services not working”
- “Customer service Google workspace”
- “Vance the service I never wanted”
Shipping and Delivery Question:
- “For asking reg package of email id”
- “Not recieved refund”
- “Not recieved redund amount”
Cards Question:
- “To remove my card”
- “Do not have credit card to pay outstanding balance and locked out of email”
- “Someone used my card to pay for this”
Employment Question:
- “Job interview”
- “The storage of all the data of the emails of the former employers of my company”
- “My previous employer has logged into my account without permission”
Other Question:
- “Domain email”
- “This case still not resolved , Case ID : 66724992”
- “Release my domain”
Compare Google Workspace Customer Service To
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