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Contact Google Workspace Customer Service

How to Reach a Person at Google Workspace

Verified Contact Information

Toll-Free Number:

  • 1-877-355-5787
    IVR / Automated System Only (No Human Option)
Call Now

Headquarters:

  • 1-650-253-0000
    Googleplex

Media:

press@google.com
Press Inquiries
support@google.com
Send Message

Google Workspace Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Google Workspace Phone Number
1 (877) 355-5787
Average Hold Time
Up to 3 minutes
Average Calls duration
3 minutes
Most Popular Google Workspace Email Address
press@google.com
Issue Resolution Rate
Low (5% reported full resolution)
Google Workspace Customer Service Rating
5 out of 5
View full overview

How to Contact Google Workspace?

The Google Workspace support phone number is 1-877-355-5787. You can call support for general information and help with account issues. If you require technical consultation or assistance with license management, dial 1-855-720-6978. The Google Workspace customer care representatives will guide you to fix the problem.
The helpline agents can answer your questions and provide technical support anytime you need it. You can also use this Google Workspace help number for complaints or compliments.
The Google Workspace contact number for company headquarters is 1-650-253-0000. The automated menu will guide you to connect with an official representative.

The toll-free Google Workspace support phone number is available 24/7. You can contact a Google Workspace agent for help or answers anytime, day or night. However, the estimated wait may vary depending on when you call them.
You can also use the Google Workspace customer service live chat 24/7 if you have Enhanced or Premium Support. The customers with Standard Support can access the live chat Monday through Friday between 8 a.m. and 5 p.m. PT.
The Google Workspace help is also available 24/7 via email. The customer service team will respond to your email request as soon as they investigate your issue and find solutions.

There is no general Google business email customer service address you can contact should you need help or information. However, you can reach Google Workspace customer care via email by signing in to your Admin console and clicking the Contact Support button.
To email the company on media inquiries, use press@google.com.
You can also visit their Help Center page to find answers and tutorials that can help you solve the issue.
If you need to reach the company's official representatives, mail their corporate office at Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043, United States.

The Google Workspace website provides several options to reach the customer care representatives. The Google Workspace chat is one of them. To access the chat, follow these steps:

  • Find the chat icon in the bottom right corner of the homepage.
  • Select the topic or type your question to start the conversation with a virtual assistant.
  • Troubleshoot your issue with the chatbot’s help.
  • Request to connect you with a live agent if you still need assistance.

Alternatively, you can submit your inquiry by completing a web form online. Click the Contact Sales button in the top right corner of the main page and fill out the form.

PissedConsumer Club

Contact Information

Google Workspace Website:

Google Workspace Help Center:

Corporate Office Address:

Google LLC
1600 Amphitheatre Parkway
Mountain View, California 94043
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 8:00pm (EST)

More contact details

How Customers Rate Google Workspace Support?

5.0 / 5
Good

Based on 5.9K calls to Google Workspace customer support through PissedConsumer.com and 3 survey responses.

Total Calls
5.9K
Avg Call Duration
01:35
Issues Resolved
5%

Why Customers Call Google Workspace?

Top Reasons of Customers Calls

  • Account 30%
  • Customer Inquiries & Issues 18%
  • Product/ Service 17%
  • Payments and Charges 11%
  • Request for Information 10%
  • Activation/ Cancellation 8%
  • Refund 1%
  • Return/ Replace 1%
  • Website/ Application 1%
  • Staff <1%
  • Shipping and Delivery <1%
  • Cards <1%
  • Employment <1%
  • Fraud & Security Issues <1%
  • Phone & Devices <1%
  • Streaming Services <1%

Account

30%
  • "My account is closed you continue to charge me. Etc. you have charged me for an existing account for a year set up incorrectly I've spent a month trying to rectify have left multiple messages NO ONE ever responds EVER. Impossible to reach you !!!"
  • "Locked out account"
  • "Lock out of my email"

Customer Inquiries & Issues

18%
  • "Registered domain"
  • "To obtain a pin"
  • "Email Issues"

Product/ Service

17%
  • "Workspace"
  • "Google workspace pin"
  • "Google workspace"

Payments and Charges

11%
  • "Credit card charges."
  • "Billing issue"
  • "Billing"

Request for Information

10%
  • "Update account"
  • "Verification"
  • "I need help walk me through step-by-step connect connecting my Google workspace email to my domain server"

Activation/ Cancellation

8%
  • "Gsuit activation"
  • "I canceled my account accidentally"
  • "Cancel subscription"

Refund

1%
  • "Refund"
  • "Want a refund"
  • "I want a refund and cancelation"

Return/ Replace

1%
  • "Change password"
  • "To correct registered name it is missing a letter"
  • "Need to change my domain name"

Website/ Application

1%
  • "I tried to install a business emailadress with a new mailbox. I selected the 'business starter' plan and gave a bank account, recent payment and proof of ID. I got the email that they cannot verify my payment info. I got ai response for 4times now."
  • "Website"
  • "Unable to publish my website"

Staff

<1%
  • "Customer service Google workspace"
  • "New services"
  • "To determine the services I am paying for"

Shipping and Delivery

<1%
  • "Not recieveing email for my business"
  • "Didnt get deposit"
  • "I have a few emails but need to get the correct one so I need someone to call me l. I have a domain with it"

Cards

<1%
  • "To remove my card"
  • "Do not have credit card to pay outstanding balance and locked out of email"
  • "Someone used my card to pay for this"

Employment

<1%
  • "Job interview"
  • "The storage of all the data of the emails of the former employers of my company"
  • "My previous employer has logged into my account without permission"

Fraud & Security Issues

<1%
  • "Fraud"
  • "Identity theft"

Phone & Devices

<1%
  • "Lost phone"

Streaming Services

<1%
  • "Youtube tv"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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