Google Workspace Reviews
Google Workspace Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Google Workspace reviews show a 1.5 star rating from 202 reviews, 7% would recommend, with 87% unfavorable responses. Consumers are mostly dissatisfied; 50% say customer service should improve, price level is high, and many request a refund.
Key Takeaways for Future Customers
- Expect difficulty contacting customer service and limited human support.
- Be vigilant about billing and subscriptions and check statements for unauthorized charges.
- Prepare for potential refund and cancellation delays.
Negative Feedback / Risk Areas
- No customer support access and poor customer service.
- Recurring billing, refund and cancellation policy problems.
- Account lockouts and admin console recovery failures.
Positive Feedback
Some reviewers note the service reaches a lot of people and a few find the product usable despite support issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Google Workspace reviews show a 1.5 star rating from 202 reviews, 7% would recommend, with 87% unfavorable responses. Consumers are mostly dissatisfied; 50% say customer service should improve, price level is high, and many request a refund.
Key Takeaways for Future Customers
- Expect difficulty contacting customer service and limited human support.
- Be vigilant about billing and subscriptions and check statements for unauthorized charges.
- Prepare for potential refund and cancellation delays.
Negative Feedback / Risk Areas
- No customer support access and poor customer service.
- Recurring billing, refund and cancellation policy problems.
- Account lockouts and admin console recovery failures.
Positive Feedback
Some reviewers note the service reaches a lot of people and a few find the product usable despite support issues.
Media from reviews
Georgetown, Texas
TERRIBLE
I never signed up for this. I don't know what it is or what it's used for.
Every phone number I got by e-mail is either a machine or a number that's not working.
I WANT TO CANCEL WHATEVER THIS IS. IF YOU CHARGE ME ON AUTOPAY I WILL CONSULT AN ATTORNEY.
User's recommendation: DON'T HAVE ANYTHING TO DO WITH THESE PEOPLE.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Leeds, Leeds
Hello, I have issues with my account....
The reviewer tried to contact the company before posting this review.
- - Account renewed without consent and £130 charged this month.
- - Cannot sign in, no Google Workspace details, and refund requested.
Don't ever start a subscription with Google workplace. If you have any issues there's no one to help and the customer service is non existent. No one replies to emails or enquiries.
I have checked my Google app and any other tab of Google subs, and there is nothing on there about Google Workspace. When I try to sign in, it won't sign me in with my email address. So I am stuck as I can't even access my own account. Part of it could be the fact that it was actually canceled by me, and the money was still taken from my account regardless.
All I want is for someone to make sure it is canceled and send me a refund of the £130 that was taken from my account. Please help, I am getting very angry and desperate since it last happened, and I am getting nowhere online.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ashburn, Virginia
Refund
No returned emails and the chat is AI responses
I found the platform difficult to use and time consuming to find solutions to my questions. Unable to get any support or feedback.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer support.
Easy to open a subscription but difficult to cancel the subscription. No available phone contact number, and the admin console does not work even though you have already logged in to the admin account.
Preferred solution: Cancel my subscription.
User's recommendation: Be sure to have a contact number in case you encounter difficulties in navigating the web.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Lauderdale, Florida
Restore my Gmail accounts
I'm so mad because I can't ever get anyone on the phone... I can't get anyone to help me restore.My Gmail and all.My music is in my drive...
I have 2 emails and my phone was stolen.I was cyber , attacked and Gangstalked...
I almost lost my life because of it... Unfortunately, I've had no way forward doing anything on my own in Google Workspace .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeing charged for something I don't have
The reviewer tried to contact the company before posting this review.
I have never ordered this I dont even know what it is or what it does but I am bring charge 12.00 for 2 or 3 months now I would like my money refunded and I want this cancelled or whatever you do
User's recommendation: I can’t say anything good or bad because I don’t even know what it is what it does or whatever
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Marrero, Louisiana
Purchase DID NOT MAKE!
The reviewer tried to contact the company before posting this review.
There is not a customer service representative answering the phone in resolving situations that does not concern needing help with their workspace app!
Was charged for 2 purchases on March 1,I DID NOT MAKE OR HAVING ANY USE FOR! DID NOT GIVE AUTHORIZATION TO CHARGE MY ACCOUNT!
Preferred solution: Full refund
User's recommendation: Google makes purchases that are unathorize and does not confirm with account users of the purchase that is of NO USE to them!
Paso Robles, California
I canceled my account accidentally
The reviewer tried to contact the company before posting this review.
I thought I was canceling another subscription for my business as I am shutting my business down. But I still need to keep my email working: joe@***.com.
Preferred solution: My subscription re instated
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lewiston, Michigan
Brayan Sharp...
Brayan Sharp
302813@***.alpenaschools.com block emil block my aoct block aver think band block can you
help me.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerY’all need to help me. I’m so tired of y’all Google situations for real.
The reviewer tried to contact the company before posting this review.
- - Google's admin cuts me off from emails, causing interruptions.
- - It prevents signing in or resigning for my Democratic Party and other tasks.
Because Google, their administration, keep cutting me off for my emails and stuff, costing me interruptions where I can't even sign or resign for my Democratic Party and a lot of other things, putting it in their damn ciao. I'm an adult; they need to stop.
- Everything negative
Preferred solution: Reinstate my Google clear me from this Google administration thing I am a adult not a child every time I’m trying to get through on my iPhone or my laptop or my iPad y’all keep blocking me stop doing that and also work on your Google map your GPS?!
User's recommendation: Stop tapping with my Google account saying Google administration I am not a two year-old. I am a 60-year-old woman and I am adult y’all keep blocking me from getting through on my iPhone and my laptop and my tablet.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
I’m being charged $60.00 a month for an account that I don’t have access to!!!!
The reviewer tried to contact the company before posting this review.
- - Attempted Google Workspace business phone signup, was kicked out, and a charge appeared with no activation email; this has happened twice.
I was looking to utilize Google workspace for my business phone service and attempted to sign up but got kicked out and all of a sudden I get a random charge on my credit card but I never got an email confirmation that my account was activated and this is the second time they have charged my credit card.
- Never got to see
- Poor customer service
Preferred solution: Full refund
User's recommendation: Don’t trust
Impossible to contact!
Trying to contact Google workspace because my emails from my company are no longer working. There is no definite or exact way to contact them or call them. It leaves me in my company out in the rain!
Preferred solution: Price reduction
User's recommendation: Get your company workspace solutions somewhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Google makes it very difficult to cancel the service and keeps charging your credit card with a recurring monthly subscription.
The reviewer tried to contact the company before posting this review.
Very disappointed with the process to cancel my subscriptions. I got no response from the multiple requests I sent to cancel.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brussels, Brussels Capital
İkizler market
The reviewer tried to contact the company before posting this review.
No no no
Hello, I get 16.20 for my Google workspace membership every month, can you cancel it and restore my money to my bank account please.
Preferred solution: Full refund
User's recommendation: Could you please refund my money to my bank account?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Orleans, Louisiana
Unwanted purchase charge
The reviewer tried to contact the company before posting this review.
NOT SUPPORTIVE AT ALL! No response to the emails or chat that is forwarded to them.
Was charged for 2 purchases on March 1. Have NO USE for either of the purchases. Did Not visit the web site for any purchases!
User's recommendation: Check your accounts for unknown purchases
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orlando, Florida
Charge me for support
- - Service account key is disabled, blocking JSON creation.
- - Tech support costs $5 for an $8.40 account.
- - Customer plans to stop using Google.
My service account key is disabled. The json can not be created due to them disabling it.
So here I sit with no body to fix the problem. Then on top of it they want to charge me $5 to get tech support on a $8.40 account. Really??!!! I will never use google for anything ever!
I am yanking business everything from these creeps! I say run fast and hard before ever using these jerks!!!
- Nothing works no live people for help
Preferred solution: the email migrated over so I can use my website without google workspace
User's recommendation: never use google unless you want to be lied to and ignored!!!!
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